We accept most major insurance providers. As a courtesy, we file claims to insurance companies on our clients’ behalf; however, the responsibility for payment of the claim belongs to you. We’re happy to assist in estimating your portion of the treatment cost, though we cannot guarantee the exact amount your insurance company will or will not cover.
Our Policies
Late Arrivals
To make sure that every patient gets individual attention, we set aside dedicated time for each appointment. Our staff takes the time to prepare for each appointment by sterilizing, organizing, and setting up the room specifically to meet your child’s needs prior to your arrival. This ensures that your child receives the highest quality of care that we pride ourselves on.
Coming more than 10 min late for an appointment may require rescheduling. We will do everything we can to accommodate you; however we schedule each appointment according to the time needed to provide quality care for your child. If you are late to your appointment it may not allow us to provide the quality of service that we strive for. Please call if you are going to be late.
We recognize the sacrifices that may be necessary to bring your child to their appointment. We appreciate and respect your time. Our office makes every attempt to be on time, but we do run on “kid time”. Some children require additional time, and understand that we will do the same for your child as necessary.
Appointments
We’re happy to try and schedule your appointment on a day and time that’s convenient for you and your child. We believe morning appointments are best for young children, as they are more refreshed and open to new experiences. We are always here to help with any questions you may have.
Cancellations
Because appointed times are reserved exclusively for each patient we ask that you please notify our office 48 hours in advance if you are unable to keep your appointment. This allows us sufficient time to schedule another child that needs our care. We realize that unexpected things can happen, but we ask for your cooperation.
Staying With Your Child
We acknowledge that new environments can, at times, intimidate children. Parents are welcome and encouraged to accompany their child for visits. As the child becomes more familiar with our office and our team, Parents may choose to stay in our waiting room during their child’s visit.